Presear FieldOps dispatches field technicians with AI-optimised routing, digital job cards, real-time GPS tracking, and mobile-first job execution — from service request to customer sign-off.
Core Capabilities
AI-native capabilities designed to eliminate manual work and surface intelligence at the right moment.
AI assigns service requests to the nearest qualified technician, optimising multi-stop routes to minimise travel time and maximise jobs-per-day.
Technicians receive full job context on mobile — asset history, previous service notes, required parts, and safety instructions — before arriving on site.
Supervisors see technician locations live on map — enabling dynamic reassignment, ETA updates to customers, and SLA adherence monitoring.
Digital service completion with customer signature, photo evidence upload, and instant satisfaction survey — feeding quality scores back to technician profiles.
Real-World Impact
Outcomes achieved by organisations that deployed Presear FieldOps as part of GentrikOS.
Managed 150 technicians serving 800 AMC customers with FieldOps — increasing jobs completed per technician per day from 4.2 to 6.8.
AI dispatch routing reduced average travel time per job by 34%, saving 420 technician-hours per month across a 60-person team.
Digital job cards and customer sign-off replaced paper service records — enabling real-time SLA tracking and reducing billing disputes to near zero.
Part of
Presear FieldOps is one of the modules inside PresearGentrikOS's Heavy Industry OS. All modules share a unified database — so data flows freely without integration overhead. Explore the full OS →
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